Customer stories

What Fidwork changes on industrial sites

Two contractors and two plant operators explain how they use Fidwork Pro and Fidwork Compliance for scaffolding and thermal insulation.

95%fewer disputes at a scaffolding contractor
20%of scaffold stock recovered at a scaffolding contractor
400users at a plant operator
15–20%estimated cost reduction at a plant operator
Scaffolder on an industrial site
Opterm (Tchoulfian) Scaffolding contractor · Fidwork Pro

Tchoulfian: far fewer disputes and a calmer client relationship

The context

A scaffolding contractor working on industrial sites, with work to justify to its plant operator clients.

What changed

Fidwork brings a common framework to every job. Discussions with clients rest on factual data rather than memories.

Results

  • Disputes cut by around 95%
  • Around 20% of scaffold stock recovered and redeployed
  • Zero disputes on a major contract
  • Fidwork used as a sales argument

“It's no longer one person's word against another's. When we're wrong, it shows; when we're right, that shows too.”

Insulated pipework with its fixing bands
Siemo Scaffolding and insulation contractor · Fidwork Pro

Siemo: all site information in one place

The context

A contractor working in both scaffolding and thermal insulation, with progress tracking and documentation required for every job.

What changed

Siemo uses Fidwork to centralise site information, track progress and document its work, in scaffolding and insulation alike.

Results

  • Around 10% time saved on tracking
  • A further 25–30% gain estimated with integration into plant operators' tools
  • Siemo recommends Fidwork to its own clients

“Today, with the app, we have all the information we need right at hand.”

Maintenance manager with a tablet in a chemical unit
Arkema Plant operator, chemicals · Fidwork Compliance

Arkema: more reliable compliance and better-prepared turnaround purchasing

The context

A chemical industry site using scaffolding contractors, with strict compliance requirements and a turnaround to prepare.

What changed

Arkema used Fidwork Compliance to make compliance more reliable, structure its scaffolding process and prepare turnaround purchasing more precisely.

Results

  • Reliable evidence and up-to-date documents
  • A structured scaffolding process
  • Turnaround purchasing based on measured volumes

“Before, when we ran a tender, we bought largely by comparison. Now we know exactly what we're buying.”

Fidwork app on a smartphone on an industrial site
North Atlantic Plant operator, energy · Fidwork Compliance

North Atlantic: better-managed stock and shorter hire periods

The context

An energy sector industrial site with a large scaffold stock and many contractors on site.

What changed

North Atlantic uses Fidwork with around 400 users to manage its stock better, schedule dismantling and improve planning.

Results

  • Around 400 users on site
  • Lower costs observed
  • Estimated +10% productivity on scaffold erection

“We anticipate dismantling better, schedule it more efficiently and reduce hire periods.”

What about your site?

Let's explore together what Fidwork can change for your operations.

Book a demo
  • A demo based on your use cases
  • A conversation with industry experts